Critical care center

We have an emergency medical system in place that can handle the most severely ill patients 24 hours a day, 365 days a year.

Information on the critical care center

How to get a medical examination

Please contact us by phone in advance as much as possible before visiting the hospital.

045-576-3000(代) (24時間365日対応)

  • Depending on the symptom, medical treatment may not be possible and the waiting time until medical treatment may be long.
  • Due to the priority given to critically ill patients, the order may change.
  • Due to the treatment of severely ill patients, treatment of mildly ill patients may be suspended.
  • 可能な限り紹介状をお持ちください。お持ちでない場合は選定療養費7,700円(税込)をご負担いただきます。
  • 緊急の受診の必要性は無いが、患者さんの都合により時間外診療を希望した場合に、通常の診療費とは別に時間外選定療養費7,700円(税込)をご負担いただきます。詳しくはこちらをご覧ください。
  • If you have mild illness, please use the "holiday emergency clinic" near you.
    Tsurumi Ward Holiday Emergency Clinic (3-4-22, Tsurumi Chuo)
    TEL 045-503-3851

What to bring

Health insurance card (including any medical certificates and beneficiary cards)

hospital card (only for those who have it)

* Please note that if you cannot confirm your health insurance card at the time of consultation, you will be responsible for the full amount.

Procedures when visiting the hospital

Please enter from the entrance of the critical care center and contact the reception desk of the critical care center.

* The front entrance is locked from 17:00 to 8:00 the next day on holidays and weekdays.

Respond to urgent emergency transportation at any time

Role of critical care center
The critical care center is responsible for dealing with the most severely ill emergency patients in the area.
Nine hospitals have been designated in Yokohama City, and Tobu Hospital is the only critical care center in Tsurumi Ward.
To fulfill our mission as the last fort in the eastern part of Yokohama City, to respond to all illnesses and injuries 24 hours a day, 365 days a year, 
we provide patient-centered emergency medical care that goes beyond the boundaries of internal medicine, specialists, and clinical department
Cooperation with 6 hospitals in Tsurumi Ward
To play the role of a highly acute hospital and to smoothly accept serious emergency patients who cannot be handled by other medical institutions, 
we cooperate with 6 hospitals in the ward under the "Tsurumi Ward rules" decided by the region.

About visits on holidays and at night

The front entrance is locked on holidays and weekdays from 17:00 to 8:00 the next day.
If you come to the hospital during this time, please enter from the entrance of the critical care center shown in the figure.

Critical care center entrance

Special features of the eastern critical care center

About severe trauma center and trauma emergency medical system

The critical care center (8 hospitals in Yokohama city) accepts seriously injured people 24 hours a day, 365 days a year, but for severe injuries accompanied by shock symptoms due to a large amount of bleeding will be taken to more organized serious trauma center. We will improve the lifesaving rate by building a trauma emergency medical system in which the critical care center and the severe trauma center cooperate.

Features 1: 24 hours a day, 365 days a year Acceptance of severe trauma emergency transport

Certified physician of Japan Trauma Academic Society works full-time, in addition doctor who can deal with trauma care and surgery resident in the hospital 24 hours a day. We have a system that Neurosurgery physicians, Orthopedic Surgery physicians, Cardiovascular Surgery physicians, etc. participate in medical treatment within 30 minutes.


By centralizing emergency transportation for severe trauma, Surgery physicians can gain a lot of experience and improve their technical skills.

Emergency medical institutions are classified into primary, secondary, and tertiary according to the medical care they can provide, and tertiary emergency medical institutions play a role in receiving emergency transport for the most urgent and critically ill patients.
Since you do not know when an emergency will occur, you should always have an empty bed at your critical care center. Therefore, if a patient who has completed emergency treatment still needs in-hospital treatment, he / she should be asked to transfer to another medical institution.
Therefore, our hospital, which is a tertiary emergency medical institution, cooperates with 6 hospitals in Tsurumi Ward (Ushioda General Hospital, Sasaki Hospital, Tokuda Hospital, Namamugi Hospital, Fureai Tsurumi Hospital, Heiwa Hospital) , we have a system in place for smooth transfer of hospitals after emergency treatment. In addition, during the nights and holidays when it is difficult for other medical institutions to receive emergency transportation, our hospital, which has a 24-hour, 365-day emergency medical system, takes the initiative in receiving emergency patients.
We are working hard every day so that each medical institution can cooperate with each other by dividing the roles according to their respective functions and protect the lives of the local people with a fulfilling emergency medical system.

Tsurumi Ward rules

The number of emergency transports is increasing year by year as grow older, and Yokohama City is no exception. Under such circumstances, in order to prevent so-called "Taraimawashi" of patients, the following cooperation was empirically performed in Tsurumi Ward from November 2011 to December 2012 as "Yokohama City Emergency Transport Cooperation Support Model Project". "Patients with moderate or higher illness who were not received even if the six emergency services in Tsurumi Ward requested four or more times can be accepted by Tobu Hospital, which has the function of a critical care center. Patients who receive treatment after the acute treatment in Tobu Hospital, 6 hospitals in the ward (Ushioda General Hospital, Sasaki Hospital, Tokuda Hospital, Namamugi Hospital, Fureai Tsurumi Hospital, Heiwa Hospital) receive them in order. " This mechanism makes it easier to transfer hospitals and secure vacant beds, and we are able to accept more critically ill patients.
"Tsurumi Ward Rule" is a continuation and development of this collaboration even after the end of the project. Starting from September 3, 2013, we have put in place a system that enables smooth transfer of patients who are urgently admitted to our hospital on holiday and nights.

Tobu Hospital's way of thinking about transportation  (the conditional acceptance of a life-saving blood transfusion * 1 / absolute refusal of a blood transfusion * 2)

At our hospital, we provide medical care in a "the conditional acceptance of a life-saving blood transfusion" environment.

At our hospital, we give first consideration to the relationship of trust with patients, and strive to give sufficient explanation and consent (informed consent) when conducting medical treatment. Among them, there are patients who are refused transportation due to religious reasons. We provide medical care without transportation or with the minimum amount of transportation required, but during medical treatment such as surgery, "life crisis" occurs, and if we decide that we have no choice but to do so based on the ethics of doctors, we also take the place to carry out the transportation even for patients who are refused transportation due to religious reasons (so-called “the conditional acceptance of a life-saving blood transfusion" ). At our hospital, we will provide medical care at "the conditional acceptance of a life-saving blood transfusion" position, so we appreciate your understanding and cooperation.

  • * 1 The conditional acceptance of a life-saving blood transfusion

    We will respect the patient's will and strive for non-transportation treatment as much as possible, but this is a place / idea that we transporte when we see a situation there is no life-saving measure other than transportation.

  • * 2 Absolute refusal of a blood transfusion

    A place / idea that respects the patient's will and does not transport under any circumstances.