For the first visit

Please bring referral letter

As a general rule, you will need to present referral letter (medical information letter) when visiting our hospital for the first time.
Our hospital is an advanced acute care hospital and a medical institution that focuses on referrals, so we do not accept patients who are not treated at other medical institutions.
This is a medical institution where you can bring referral letter if it is deemed necessary for you to visit our hospital.
If you do not have referral letter from another health insurance medical institution,
In addition to medical fees, you will be required to pay 7,700 yen (tax included) as additional fee for a first-time patient without a referral at the time of your first consultation.
Learn more

additional fee for a first-time patient without a referral will be charged in the following cases:

  • If you visit our hospital for the first time without referral letter
  • When treatment is discontinued due to the patient's circumstances, even if the patient has the same illness and symptoms as the previous visit
  • When visiting another clinical department without referral letter (including an internal referral) while visiting our hospital
  • When a patient who has been cured of a previous illness visits the same department for the first time
  • Oral surgery (dentistry) and other clinical department (medical departments) each incur additional fee for a first-time patient without a referral.

First appointment hours and closed days

 

First consultation reception time

 8:30~11:00

* Some specialized outpatients have different reception hours. Please contact the hospital for details.

 

Closed days

Saturdays, Sundays, national holidays, year-end and New Year holidays (December 29-January 3 of the following year)

 ※診療科によって、休診日がございます。
詳しくは「外来診療表」「外来休診表」をご覧になるか、お電話にてご確認ください。

What to bring

  • Maina insurance card (or insurance card), any medical certificates, beneficiary certificate

※マイナ保険証をご利用いただくことで、以下のメリットがあります。
 限度額認定証をご用意いただく必要がなくなります。
 他の医療機関の投薬歴情報や、特定健診情報の確認が可能なことにより、診療に役立てることが出来ます。

  • Referral letter from a medical institution (your medical and clinical information)

かかりつけの先生からの紹介状は、患者さんの診療情報を知る有効な情報となりますので、紹介状をお持ちくださるようお願いいたします。
紹介状がない場合、初診時の選定療養費として7,700円(税込)が実費での負担となります。

Introduction of each clinical department Information on initial consultation and online reservation

事前のご予約や紹介状のご持参がない場合、ご受診いただけない診療科がございます。
ご確認のうえ、ご受診をお願いいたします。
外来診療表はこちらをご確認ください。

専門外来はこちらをご確認ください。

● Reservations via the Web
Reservation form is here

● Reservations by phone
Reception hours: Weekdays 9:00-16:00
Telephone number: 045-576-3000 (main number)

How to apply to appointments?

Please fill out the medical treatment application form on the registration desk and bring it along with your Maina Health Insurance Card (or insurance card) and referral letter to the first consultation counter at the General Reception. Please download the medical application form from here, fill it out, and bring it with you on the day of your appointment to speed up the reception process (we do not accept pre-registrations. Thank you for your understanding).

*If you do not have referral letter letter, please fill out the medical questionnaire and submit it to the reception desk.

* If you have a hospital card, you do not need to fill out the medical examination application form.

*If you have any medical certificates or beneficiary certificates, please present them at the initial consultation counter.

初めて来院される方
(小児科をご受診される方は⑪こどもセンターに直接お越しください)

Please fill in the "medical application form" and "questionnaire"

* If you have a referral letter, you do not need to fill out the "questionnaire".

マイナ保険証を認証機にかざしてください

Please take it to the first consultation counter of the general reception

To the reception of each clinical department / reception of each laboratory
Please submit the outpatient reception slip

Examination / examination completed

Accounting (automatic checkout machine / accounting counter)

Go home

Request for same-day medical examination

Our clinic is busy with many patients, so you may have to wait a long time.
In order to reduce waiting times, we will limit the number of clinical department that each patient can visit on the same day to two.

* We will not refuse if urgent treatment is required.

* It is up to the doctor to decide whether or not the final medical treatment is necessary.

*If, after your consultation, it is determined that you need to visit another clinical department on the same day, there will be no limit on the number of clinical department you can visit.

What is the hospital card

hospital card is valid for all clinical department. Please be sure to bring it with you when you visit the hospital.
If you lose hospital card, a reissue fee (220 yen) will be charged.
hospital card issued after January 6, 2022 will not have gender indication.
This allows everyone to feel at ease when visiting our clinic.
Previously issued hospital card can still be used.
If you would like to exchange hospital card, please come to the general reception desk on the 1st floor.

Appointment/change/confirmation/cancellation

First-visit appointment online and by phone (some clinical department) ・
You can change/confirm/cancel your reservation.

Consultation / inquiry

Information on the consultation desk and how to contact us
You can see it.