privacy policy

Personal information protection policy

Our hospital complies with laws and regulations regarding the protection of personal information, the ``Guidelines for the appropriate handling of personal information in medical and nursing care-related businesses,'' and other regulations regarding the personal information of patients and related parties held by our hospital. We will comply with the standards, establish a basic personal information protection policy, and strive to implement and maintain this policy.

1. About collection of personal information
Personal information will be collected by lawful and fair means within the scope of medical treatment, nursing, and medical care. If personal information is to be used for any other purpose, we will notify you of the purpose of use in advance and obtain your consent.

2. Regarding the use of personal information
Collection will be carried out within the scope of the purpose of collection, and will only be carried out by authorized personnel to the extent necessary.

3. Regarding provision of personal information
As a general rule, personal information will not be disclosed, provided, or entrusted to third parties (*). However, when providing personal information to a third party for public reasons such as medical treatment, medical billing, requests from administrative agencies, medical research, etc., we will take legally necessary measures.

(* 1): A third party refers to a group or individual other than the patient and the hospital, which does not meet the original purpose or has not obtained consent to use the personal information by the patient.

4. Appropriate management of personal information
We will keep personal information accurate and up-to-date to prevent loss, destruction, falsification, leakage, etc. We have established hospital regulations, which our staff and other related parties abide by, and strive to properly manage and operate personal information.

5. Disclosure, correction, etc. of personal information
If a patient requests disclosure of personal information, we will respond in accordance with the "Guidelines for Providing Medical Information." Additionally, if we are requested to make corrections because the content is not true, we will investigate and respond appropriately.

6. About the inquiry desk
Applications will be accepted at the general reception/outpatient support room on the 1st floor.

 

We will thoroughly disseminate this policy to our employees and other related parties and implement it.

 

Handling of personal information

Please understand that this hospital will comply with laws and regulations regarding the protection of personal information and other norms, and will use the personal information of patients and users for the following purposes.

Scope of use of personal information necessary for providing medical care and sharing of information

  • Personal information necessary for diagnosis and treatment will be used in the hospital.
  • We will provide information for smooth cooperation with other hospitals, clinics, welfare facilities, pharmacies, home nursing stations, nursing care service providers, home medical equipment dealers, etc. when providing treatment.
  • We will share patient information with Saiseikai Kanagawa Prefectural Hospital and Saiseikai Higashi Kanagawa Rehabilitation Hospital, which are facilities of the same company among the affiliated medical institutions.
  • We will provide information for answering inquiries from other medical institutions.
  • We may inform outside doctors and ask for their opinions for treatment.
  • When providing medical care, we may explain the medical condition to family members.
  • We will provide information to the extent necessary for the work associated with partial outsourcing of sample testing work and other outsourcing.

Scope of use related to medical insurance affairs

  • We will use the personal information necessary for medical insurance office work in the hospital.
  • We will provide information on the submission of medical fees to the examination and payment institutions.
  • We will provide information when there is an inquiry from the examination and payment institution or the insurer.
  • We will provide information to the contractor who is involved in the partial consignment of medical insurance affairs.

Scope of use in management and operation work

  • Information will be used for ward management such as hospitalization and discharge.
  • It may be used as basic material for hospital management / operation management and service maintenance / improvement.
  • It may be used to improve the quality of medical care, ensure safety, consider and report on medical accidents or prevention.
  • Since our hospital has been designated as a clinical training designated hospital, Registered Nurse training facility, etc., we will use information for cooperation in medical training such as residents, nursing students, etc.
  • It may be used for consultation or notification to medical organizations, insurance companies, etc. related to medical liability insurance.
  • Information may be provided to external auditing organizations for the management and operation of hospitals.

Scope of use in case studies, academic societies and study groups

  • It may be used by doctors / Registered Nurse and other staff for educational purposes at study sessions, case review meetings, autopsy / clinical pathology review meetings, etc.
  • We may anonymize personally identifiable information in external academic societies, study groups, academic journals, etc. before using it. If it is difficult to anonymize due to the content of the case, in principle, the consent of the patient is obtained for its use.
  • It may be used in accordance with relevant laws and guidelines in clinical research, clinical trials, post-marketing clinical trials, etc.

Scope of use for cancer control

  • Since our hospital has been designated as a regional Cancer Medical Cooperation Hub Hospital, we will provide information on in-hospital cancer registration regarding reports and research to the national government.

[Exceptions to the purpose of use, etc.]

  • Regardless of the above purpose of use, the consent of the person is an exception when it is based on laws and regulations, and when there is a request for cooperation from public organizations such as life, body, property protection, improvement of public health, sound development of children, and administration. You may use it without getting it.

Unless there is a manifestation of intention regarding the above purpose of use, it will be treated as if consent has been obtained. If you have any questions that you do not agree with, please contact the person in charge (patient consultation desk on the 1st floor).

 

About the purpose of use of my number

Based on the "Act on the Use of Numbers for Identifying Specific Individuals in Administrative Procedures (Number Usage Act)", we will handle it within the scope of the following purposes of use regarding social security, taxes, and disaster countermeasures. We will not use it beyond that.

1. Personal number related office work related to staff (including dependents)

  1. Office work for preparing withholding slips for salary income and retirement income
  2. Employment insurance notification office work
  3. Office work related to claims based on the Workers' Accident Compensation Insurance Law
  4. Health insurance / welfare annuity insurance notification office work
  5. Personal number related office work related to worker property formation savings system
  6. Office work related to personal residence tax

2. Personal number related office work related to the spouse of the staff

  1. Notification office work for the third insured person of the national pension

3. Personal number related office work related to individuals other than staff

  1. Office work for preparing payment records for remuneration, fees, etc.
  2. Dividends, distribution of surplus and payment record preparation of basic interest
  3. Office work for preparing payment records for real estate usage fees, etc.
  4. Office work for preparing payment records for the transfer of real estate, etc.

Office worker
Saiseikai Yokohamashi Tobu Hospital Personnel Office

Appointment/change/confirmation/cancellation

First-visit appointment online and by phone (some clinical department) ・
You can change/confirm/cancel your reservation.

Consultation / inquiry

Information on the consultation desk and how to contact us
You can see it.