In our hospital, we have 19 hospitals to improve patient services.We have set up a suggestion box. Posted comments will be sent to the hospitalWe share it internally and use it to improve our business and encourage our staff. We would like to introduce some of the comments received.

Opinion (January 2022)

When I was hospitalized in a four-person room, the person next to me was coughing.

I was worried about the coronavirus, but is it safe?

reply

Thank you for your valuable opinion. While you are hospitalized in a quadruple room, you may be concerned about the situation of the person next to you. The hospital room is decided in consideration of the presence or absence of infectious diseases and physical condition. If you have any questions, please do not hesitate to ask our staff.

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Opinion (January 2022)

While I was in the hospital, the Registered Nurse in charge sensed my anxiety and called out to me at the right time. He gave me an easy-to-understand explanation based on my medical condition and test results.

Also, I was glad that he encouraged me based on the Registered Nurse 's rule of thumb.

reply

Thank you for your compliment. We will share it with all staff and strive to be able to respond closely to patients in the future.

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Opinion (December 2021)

When I was hospitalized last time, I pointed out that the TV was covered with dust, but this time it was improved. Thank you very much. Also, when I was hospitalized last time, I was in charge

The Registered Nurse remembered me and called me out.

Even though I am in charge of many patients every day, I thought, "I remember well."

reply

Thank you for your compliment. We will share this information with all staff members, and will continue to implement thorough hygiene management and provide support that is close to patients.

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Opinion (December 2021)

Registered Nurse catering staff do not close the curtains to the end for privacy

not kept. The position of the bedside table was also changed due to temperature measurement, etc., and it was not put back. It is difficult to move during the infusion, but

have a hard time. I want you to educate them to put the curtains and tables back.

reply

Thank you for your valuable opinion.

I informed the entire hospital, not just the ward concerned, and instructed everyone to review their own actions.